Return & Refund Policy
Here’s a simple Return & Refund Policy you can use for Besto Trading LLC (for Shopify, Amazon, Noon, or website):
At Besto Trading LLC, we are committed to delivering premium quality chocolates, nuts, dates, and confectionery products. If you are not fully satisfied with your order, we are here to help.
Returns
Due to the nature of food products, returns are only accepted if the item is damaged, defective, or incorrect upon delivery.
To request a return, please contact us within 24 hours of receiving your order and provide:
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Your order number
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Clear photos of the product and packaging
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Description of the issue
Requests made after 24 hours of delivery may not be eligible for return.
Refunds
Once your request is reviewed and approved, we will offer one of the following:
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Replacement product, or
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Refund to the original payment method
Refunds are usually processed within 5–10 business days, depending on your payment provider.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for:
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Opened food products
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Products damaged due to improper storage after delivery
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Orders where the customer simply changed their mind
Delivery Issues
If your package arrives damaged or tampered with, please notify us immediately with photos so we can resolve the issue quickly.
Contact Us
For return or refund requests, please contact us:
Besto Trading LLC
Email: bestotrading8@gmail.com
Phone: +971 50 206 5303